UX and Cultural Changes

I’ve presented and written about creating a culture of usability and the challenges of this process. I came here with big ideas and 4 years later, I’m starting to see some real changes and I’d like to give a shout out to my awesome colleagues here as they start to embrace the idea of the […]

New year, new things

I still have a blog? It’s 2016, so I guess it’s time for my yearly blog post. 2015 was a crazy year. I was part of the implementation team as we moved to a whole new system, one that was replacing ALL THE THINGS; we moved to a LSP (library services platform). We moved our […]

UXLibs Skills & Tools

It’s often disappointing to attend an exciting or inspiring conference and then come back to the reality of the workplace. It can be hard to maintain the energy, especially when you return to a full plate of work that can slow down your progress or you run into impediments or barriers when trying to implement […]

A New UXLib Community

If you’ve been following me on twitter, you’ll know that I can’t stop talking about my experience at the recent User Experience in Libraries conference workshop that was held in Cambridge, UK. There are multiple blog posts worth of content/ideas/reflections and I’m still synthesizing the whole conference but this will be my start. While I’m […]

we don’t need no stinking website

I’ve been doing a lot of usability testing as we redesign the library website. It has been both enlightening and unsurprising at the same time. It’s confirming many of my beliefs and biases when it comes to the library website. Most recently, we did a little guerrilla testing, nabbing folks to take a look at […]

The website is everything

I recently conducted a survey about my library’s website. We’re doing a redesign and wanted feedback on how our website it used, and more importantly (to me anyway) what our users felt was working and what needed improvement. We sent it out to the entire university community and were thrilled to get about 2000 responses […]

Around the Web

I’m quite excited – I’ve been invited to contribute to the blog Binary Chalk, a blog about technology and higher education. I hope to write on a number of topics over there including libraryland technology, instructional technologies, tech in higher ed, mobile tech and more. My first post is about open access in higher ed. […]

Do Something

There’s been a lot of discussion about Aaron Swartz’s suicide and the case against him, especially in the library world. Aaron worked towards opening information – from his work on RSS 1.0 to his work on the Open Library. There have been some great posts about Aaron and his work – be sure to check […]

Blank Slate

Welcome 2013! A new year, a blank slate. I’m not a fan of new year’s resolutions (they have a bad reputation and far too frequently tied to failure) and yet the beginning of a new year is a good time to think about goals, changes, and challenges for the year ahead. I’ve read somewhere (bad […]

Bursting the bubble

I had the pleasure of being invited to speak at the Ontario Library Services North (OLSN) conference in Sudbury. One of the reasons I was excited to accept the invitation is that it took me out of my normal presentation audience. I love working in academia, but it often feels like a bubble. We’re so […]